WebTools.

Returns & Exchanges Policy

Last updated: February 2026

At WebTools, we want you to be completely satisfied with your purchase. We offer a straightforward return and exchange policy to ensure a risk-free shopping experience.

7-Day Money-Back Guarantee

We offer a full refund within 7 days of purchase for products that meet the following conditions:

• The license has not been activated or used.
• The refund request is submitted within 7 calendar days of the purchase date.
• The product is in its original, unused state.

Non-Refundable Items

The following items are not eligible for refunds:

• Licenses that have been activated or used
• Subscription-based products that have been accessed
• Custom or personalized license orders

How to Request a Refund

1. Log in to your WebTools account
2. Go to the Contact page and select "Refund Request" as the subject
3. Provide your order number and reason for the refund
4. Our team will review your request within 24-48 hours

Refund Processing

Approved refunds are credited back to your WebTools account balance within 1-3 business days. The refunded balance can be used for future purchases.

Exchanges

If you received an incorrect license or need a different product, please contact our support team. We will assist you with an exchange at no additional cost, subject to availability.

Contact Us

For any questions about returns or exchanges, please email us at support@webtools.com.tr or visit our Contact page.